Privacy Policy & Legal Disclaimer

Edme Insurance Brokers Ltd - Privacy Policy

This data privacy policy (“Policy”) sets forth the reasonable security practices and security procedures adopted by Edme Insurance Brokers Limited, formerly known as Aditya Birla Insurance Brokers Limited (“EIBL”) and shall apply to use and disclosure of sensitive personal data or information and personal information (“Personal Information”) provided by You (which means and include as a Customer or a User) on the Website  of EIBL www.edmeinsurance.com  (hereinafter referred as “EIBL Website”) or otherwise at the time of client acceptance / registration/application in connection with availing products or services or facilities of EIBL.

This privacy policy shall be read in conjunction with the Terms of Use (Terms and Conditions) agreed by you while registering on www.edmeinsurance.com for availing its services.

Data

EIBL collect personal data or information about you from a variety of sources, including through:

  • Online and electronic interactions including via EIBL Website, mobile applications, text messaging programs or through EIBL branded pages or applications on third party social networks
  • Offline interactions with EIBL, including via direct marketing campaigns, hard copy registration / application forms, competition entries and contacts through EIBL consumer services call centres; and

Your interaction with online targeted content (such as advertisements) that EIBL, or service providers on our behalf, provide to you via third party websites or applications

Consent

The EIBL shall obtain Your consent in writing (and includes electronic consent) before collecting Personal Information for providing Services. Personal information for purposes of this Policy includes information that identifies you, such as Your name, date of birth, bank account details or credit card or debit card, phone number, fax number or email address etc and include gender, marital status, city of residence. All Personal Information so provided will be on an ‘as on’ basis and EIBL shall not be responsible for the authenticity of the Personal Information supplied by you. Personal Information which is provided or collected from you are solely for the purposes connected with the Terms of Use which has been agreed by you to provide various products or services or facilities by EIBL / Facility Provider / Third Party Service Entity.

Services shall includes all provisions of services and facilities and connected activities which are provided in connection with offering of products and services as a customer of EIBL

You have the option not to provide or agree to the collection of Personal Information. If you choose not to agree with the Policy, you will not be entitled to use the Services as per the Terms of Use. You can also anytime withdraw the consent you provided by writing to us at One World Centre, Tower 1, 7th Floor, Jupiter Mills Compound, 841 Senapati Bapat Marg, Elphinstone Road, Mumbai 400 013 or (INSERT CUSTOMER CARE EMAIL ID) and making a request for termination of the services agreed as per the Terms of Use.

Purpose

EIBL need this information to operate and provide various products and services.

EIBL use, transmit and disclose Your Personal Information only as follows:

  • to fulfil Your requests for products and services offered and subscribed and accepted by you and to contact you either through EIBL or their third party service providers through any channel of communication including but not limited to email, telephone, sms, etc.
  • to deliver to you any administrative notices, alerts, advice and communications relevant to Your use of the Service
  • to EIBL and its authorised agents and other third party services providers in so far as required for marketing purposes, for providing information about products/services EIBL and / or to offer similar services to provide you with various value added services and information including for authentication purposes to enable linking of Your products held with EIBL
  • to third-party contractors that provide services to EIBL and are bound by these same privacy restrictions;
  • for market research, project planning, troubleshooting problems, detecting and protecting against error, fraud or identification of other criminal activity;
  • to conduct check on Your credit information with any of the credit bureau or to conduct a background check either by their employees or through any third party vendor.
  • with the abovementioned parties including with any regulatory, statutory or judicial authorities for compliance with any law or regulation in accordance with this privacy policy
  • to enforce Terms of Use;.


All such Personal Information collected shall be retained so long as you are having account/product with EIBL or by any of its third party service entities/service provider (“Third Party Service Entity”) and remain active to avail various services/product or as may be required under the law or as per applicable policy on data retention if any. In case of deactivation / termination of the account / services with EIBL, the Personal Information provided may no longer be used for providing the services/facilities and the same may also get removed upon the expiry of the maximum tenure as may be prescribed under the provisions of the law as applicable or the policy on data retention if any. Unless the Personal Information is purged permanently, the Personal Information may remain on the servers and EIBL may however use the Personal Information for data analytics purposes and procedures for improving the provisions of services/facilities by them in a non-identifiable manner.

Update Personal Information

EIBL / Third Party Service Entity encourages you to update this information as and when there are any changes. You are also entitled to review the information provided and ensure that any Personal Information or sensitive personal data or information found to be inaccurate or deficient be corrected or amended as feasible. However, EIBL shall not be responsible for the authenticity of the Personal Information or sensitive personal data or information supplied by you.

Sharing/Transfer/Disclosure of Personal information:

EIBL / Third Party Service Entity encourages you to update this information as and when there are any changes. You are also entitled to review the information provided and ensure that any Personal Information or sensitive personal data or information found to be inaccurate or deficient be corrected or amended as feasible. However, EIBL shall not be responsible for the authenticity of the Personal Information or sensitive personal data or information supplied by you.

Unsolicited Information:

Except where specifically agreed by You or it is necessary for operational or regulatory reasons, EIBL or any Third Party Service entity will not send you any unsolicited information/communication. However, to help you to take full advantage of the service offerings/facilities/products of EIBL, you will have the opportunity to indicate whether you would like to “opt out” of receiving promotional and/or marketing information about other products, services and offerings from EIBL and/or any third parties etc. If you do not opt out, EIBL may use contact information to send occasional communication pertaining to the said information. You can nevertheless unsubscribe from receipt of such emails by following instructions therein or by communicating accordingly to EIBL.

Retention of Personal Information:

EIBL or any Third Party Service Entity shall not retain Personal Information longer than the Purpose for which it is sought is served or is otherwise required under any other law for the time being in force or in accordance to the data retention policy if any. The Personal Information so collected shall be used only for the Purpose for which it is collected and in the manner agreed by you. Personal Information however may remain on the servers unless otherwise deleted or purged permanently.

Third Party Services:

EIBL or its Third Party Service Entity may sometimes permit third parties to offer subscription and/or registration-based services through its Website. EIBL are not responsible for any actions or policies of such third parties and You should check the applicable privacy policy of such party when providing personally identifiable information. Further, EIBL will not be responsible if You do not get the benefits announced if any, by the said third parties permitted to offer subscription or services on its site.

Use of Cookies:

EIBL / EIBL Websites may use “cookies” (information stored on Your computer/Your Computer Resources which include mobiles phones and also APPs) by your browser at our request). “Cookies” is a term generally used for small text files a web site can use to recognize repeat users, facilitate the user’s ongoing access to and use of the site, allow a site to track usage behaviour and compile aggregate data that will allow content improvements and targeted advertising, preferences etc. Cookies themselves do not personally identify you, but they do identify Your computer, computer resources and devices connected with computer resources and include Mobile phones. Generally, cookies work by assigning a unique number to the computer that has no meaning outside the assigning site. You are also being made aware that EIBL cannot control the use of cookies or the resulting information by advertisers or third parties hosting data on EIBL Website. If You do not want information collected through the use of cookies, you may change the settings in the browsers that allows to deny or accept the cookie feature as per Your discretion and in the manner agreed by you.

Use of APP

In case of use of facilities/products/services through any APP of EIBL, additional terms and conditions governing the manner of usage of APP including collection and disclosure of Personal Information shall be applicable and to be read along this Privacy Policy.

Links to Other Sites

Our website(s) has links to other website(s) in the WorldWideWeb. The privacy policies of these website(s) is not under our control. Once you leave our servers, use of any information you provide is governed by the privacy policy of the operator of the site you are visiting. It is advisable to read their privacy policies for further information.

Childrens

This website is not intended for use by children and minors. Parents are requested to ensure that Personal Information is not provided by minors.

Blocking IP Addresses

EIBL uses the help of Internet Protocol (“IP”) addresses to diagnose any problems with its server and to administer its web site including by blocking certain addresses that it feels are inappropriately using its website. IP addresses are used to gather broad demographics information, such as browser types, visitor’s country, visiting frequency, operating systems, etc. Security of Data

EIBL could be subject to verification by a third party for its use of SSL encryption technologies and may also audited by third party auditor for security practice as deemed fit.

Change in Privacy Policy

EIBL reserves the right to change the Policy at any time. You may note that this Policy itself and any such change of policy will be effective from the date of posting on the site.

Edme Insurance Brokers Ltd - Privacy Policy

This data privacy policy (“Policy”) sets forth the reasonable security practices and security procedures adopted by Edme Insurance Brokers Limited, formerly known as Aditya Birla Insurance Brokers Limited (“EIBL”) and shall apply to use and disclosure of sensitive personal data or information and personal information (“Personal Information”) provided by You (which means and include as a Customer or a User) on the Website  of EIBL www.edmeinsurance.com  (hereinafter referred as “EIBL Website”) or otherwise at the time of client acceptance / registration/application in connection with availing products or services or facilities of EIBL.

This privacy policy shall be read in conjunction with the Terms of Use (Terms and Conditions) agreed by you while registering on www.edmeinsurance.com for availing its services.

Data

EIBL collect personal data or information about you from a variety of sources, including through:

  • Online and electronic interactions including via EIBL Website, mobile applications, text messaging programs or through EIBL branded pages or applications on third party social networks
  • Offline interactions with EIBL, including via direct marketing campaigns, hard copy registration / application forms, competition entries and contacts through EIBL consumer services call centres; and

Your interaction with online targeted content (such as advertisements) that EIBL, or service providers on our behalf, provide to you via third party websites or applications

Consent

The EIBL shall obtain Your consent in writing (and includes electronic consent) before collecting Personal Information for providing Services. Personal information for purposes of this Policy includes information that identifies you, such as Your name, date of birth, bank account details or credit card or debit card, phone number, fax number or email address etc and include gender, marital status, city of residence. All Personal Information so provided will be on an ‘as on’ basis and EIBL shall not be responsible for the authenticity of the Personal Information supplied by you. Personal Information which is provided or collected from you are solely for the purposes connected with the Terms of Use which has been agreed by you to provide various products or services or facilities by EIBL / Facility Provider / Third Party Service Entity.

Services shall includes all provisions of services and facilities and connected activities which are provided in connection with offering of products and services as a customer of EIBL

You have the option not to provide or agree to the collection of Personal Information. If you choose not to agree with the Policy, you will not be entitled to use the Services as per the Terms of Use. You can also anytime withdraw the consent you provided by writing to us at One World Centre, Tower 1, 7th Floor, Jupiter Mills Compound, 841 Senapati Bapat Marg, Elphinstone Road, Mumbai 400 013 or (INSERT CUSTOMER CARE EMAIL ID) and making a request for termination of the services agreed as per the Terms of Use.

Purpose

EIBL need this information to operate and provide various products and services.

EIBL use, transmit and disclose Your Personal Information only as follows:

  • to fulfil Your requests for products and services offered and subscribed and accepted by you and to contact you either through EIBL or their third party service providers through any channel of communication including but not limited to email, telephone, sms, etc.
  • to deliver to you any administrative notices, alerts, advice and communications relevant to Your use of the Service
  • to EIBL and its authorised agents and other third party services providers in so far as required for marketing purposes, for providing information about products/services EIBL and / or to offer similar services to provide you with various value added services and information including for authentication purposes to enable linking of Your products held with EIBL
  • to third-party contractors that provide services to EIBL and are bound by these same privacy restrictions;
  • for market research, project planning, troubleshooting problems, detecting and protecting against error, fraud or identification of other criminal activity;
  • to conduct check on Your credit information with any of the credit bureau or to conduct a background check either by their employees or through any third party vendor.
  • with the abovementioned parties including with any regulatory, statutory or judicial authorities for compliance with any law or regulation in accordance with this privacy policy
  • to enforce Terms of Use;.


All such Personal Information collected shall be retained so long as you are having account/product with EIBL or by any of its third party service entities/service provider (“Third Party Service Entity”) and remain active to avail various services/product or as may be required under the law or as per applicable policy on data retention if any. In case of deactivation / termination of the account / services with EIBL, the Personal Information provided may no longer be used for providing the services/facilities and the same may also get removed upon the expiry of the maximum tenure as may be prescribed under the provisions of the law as applicable or the policy on data retention if any. Unless the Personal Information is purged permanently, the Personal Information may remain on the servers and EIBL may however use the Personal Information for data analytics purposes and procedures for improving the provisions of services/facilities by them in a non-identifiable manner.

Update Personal Information

EIBL / Third Party Service Entity encourages you to update this information as and when there are any changes. You are also entitled to review the information provided and ensure that any Personal Information or sensitive personal data or information found to be inaccurate or deficient be corrected or amended as feasible. However, EIBL shall not be responsible for the authenticity of the Personal Information or sensitive personal data or information supplied by you.

Sharing/Transfer/Disclosure of Personal information:

EIBL / Third Party Service Entity encourages you to update this information as and when there are any changes. You are also entitled to review the information provided and ensure that any Personal Information or sensitive personal data or information found to be inaccurate or deficient be corrected or amended as feasible. However, EIBL shall not be responsible for the authenticity of the Personal Information or sensitive personal data or information supplied by you.

Unsolicited Information:

Except where specifically agreed by You or it is necessary for operational or regulatory reasons, EIBL or any Third Party Service entity will not send you any unsolicited information/communication. However, to help you to take full advantage of the service offerings/facilities/products of EIBL, you will have the opportunity to indicate whether you would like to “opt out” of receiving promotional and/or marketing information about other products, services and offerings from EIBL and/or any third parties etc. If you do not opt out, EIBL may use contact information to send occasional communication pertaining to the said information. You can nevertheless unsubscribe from receipt of such emails by following instructions therein or by communicating accordingly to EIBL.

Retention of Personal Information:

EIBL or any Third Party Service Entity shall not retain Personal Information longer than the Purpose for which it is sought is served or is otherwise required under any other law for the time being in force or in accordance to the data retention policy if any. The Personal Information so collected shall be used only for the Purpose for which it is collected and in the manner agreed by you. Personal Information however may remain on the servers unless otherwise deleted or purged permanently.

Third Party Services:

EIBL or its Third Party Service Entity may sometimes permit third parties to offer subscription and/or registration-based services through its Website. EIBL are not responsible for any actions or policies of such third parties and You should check the applicable privacy policy of such party when providing personally identifiable information. Further, EIBL will not be responsible if You do not get the benefits announced if any, by the said third parties permitted to offer subscription or services on its site.

Use of Cookies:

EIBL / EIBL Websites may use “cookies” (information stored on Your computer/Your Computer Resources which include mobiles phones and also APPs) by your browser at our request). “Cookies” is a term generally used for small text files a web site can use to recognize repeat users, facilitate the user’s ongoing access to and use of the site, allow a site to track usage behaviour and compile aggregate data that will allow content improvements and targeted advertising, preferences etc. Cookies themselves do not personally identify you, but they do identify Your computer, computer resources and devices connected with computer resources and include Mobile phones. Generally, cookies work by assigning a unique number to the computer that has no meaning outside the assigning site. You are also being made aware that EIBL cannot control the use of cookies or the resulting information by advertisers or third parties hosting data on EIBL Website. If You do not want information collected through the use of cookies, you may change the settings in the browsers that allows to deny or accept the cookie feature as per Your discretion and in the manner agreed by you.

Use of APP

In case of use of facilities/products/services through any APP of EIBL, additional terms and conditions governing the manner of usage of APP including collection and disclosure of Personal Information shall be applicable and to be read along this Privacy Policy.

Links to Other Sites

Our website(s) has links to other website(s) in the WorldWideWeb. The privacy policies of these website(s) is not under our control. Once you leave our servers, use of any information you provide is governed by the privacy policy of the operator of the site you are visiting. It is advisable to read their privacy policies for further information.

Childrens

This website is not intended for use by children and minors. Parents are requested to ensure that Personal Information is not provided by minors.

Blocking IP Addresses

EIBL uses the help of Internet Protocol (“IP”) addresses to diagnose any problems with its server and to administer its web site including by blocking certain addresses that it feels are inappropriately using its website. IP addresses are used to gather broad demographics information, such as browser types, visitor’s country, visiting frequency, operating systems, etc. Security of Data

EIBL could be subject to verification by a third party for its use of SSL encryption technologies and may also audited by third party auditor for security practice as deemed fit.

Childrens

This website is not intended for use by children and minors. Parents are requested to ensure that Personal Information is not provided by minors.

Blocking IP Addresses

EIBL uses the help of Internet Protocol (“IP”) addresses to diagnose any problems with its server and to administer its web site including by blocking certain addresses that it feels are inappropriately using its website. IP addresses are used to gather broad demographics information, such as browser types, visitor’s country, visiting frequency, operating systems, etc. Security of Data

EIBL could be subject to verification by a third party for its use of SSL encryption technologies and may also audited by third party auditor for security practice as deemed fit.

Change in Privacy Policy

EIBL reserves the right to change the Policy at any time. You may note that this Policy itself and any such change of policy will be effective from the date of posting on the site.

Edme Insurance Brokers Ltd - Legal Disclaimer

The contents of this site, including but not limited to the text, graphics, images herein and their arrangement, belongs to and is the property of Edme Insurance Brokers Ltd. (formerly known as Aditya Birla Insurance Brokers Ltd) (EIBL). EIBL has launched this website to provide general information for its users. We request you to read the conditions before using this site as EIBL can at any time and at its sole discretion modify the terms and conditions contained herein. By using this website, you consent to be bound by the terms and conditions of use without limitation or qualification.

EIBL allows the use of information available on this site only for your personal or informational and non-commercial purposes and not for being copied or posted on any network computer or to broadcast in or any form of media. EIBL will not be responsible or liable for the accuracy, reliability, copyright, compliance, legality or decency of any content or any interruption in service. The information and descriptions contained herein are not intended to be complete descriptions of all terms, exclusions and conditions applicable to the products and services, but are provided solely for general informational purposes.

No Warranties

This website, information and materials on the site, and any software made available on the web site, are provided “as is” without any representation or warranty, express or implied, of any kind, including, but not limited to, warranties of merchantability, non-infringement, or fitness for any particular purpose or warranty of any kind, express or implied, regarding third party content. In spite of EIBL’s best endeavours, there is no warranty of the web site being free of any computer viruses.

Nothing on this website should be construed or treated as legal advice. Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date. To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).

Limitation Of Damages

In no event shall EIBL or any of its subsidiaries or affiliates be liable to any entity and/or individual for any direct, indirect, special, consequential or other damages (including, without limitation, any lost profits, business interruption, loss of information or programs or other data on your information handling system) that are related to the use of, or the inability to use, the content, materials, and functions of this web site or any linked web site, even if EIBL is expressly advised of the possibility of such damages.

Unlawful Use Of This Web Site

EIBL reserves the right to investigate complaints or reported violations of this website and to take any action as deemed appropriate including but not limited to reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties and disclosing any information necessary or appropriate to such persons, or entities relating to users profiles, e-mails, addresses, usage history, posted materials, IP addresses etc.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions below.

You must not (save in accordance with the express terms of our download agreement): (a) republish material from this web site; (b) sell, rent or otherwise sub-license material from the website; (c) show any material from the website in public; (d) reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose; (e) edit or otherwise modify any material on the website; or (f) redistribute material from this website.

Governing Law And Jurisdiction

EIBL intends to provide clear and unbiased information about insurance products and services and information on the website should not be construed as technical advice of any manner. By viewing it you are deemed to agree to jurisdiction of the courts at Mumbai, India in respect of any action arising there from or related thereto.

Ownership, License And Restrictions On Use

All right, title and interest (including all copyrights, trademarks and other intellectual property rights) in this site belong to us. EIBL grants you a non-transferable, limited license to view and use this site only for your personal information, education or other non-commercial use. No part of this site may be reproduced, republished, copied, transmitted, or distribute in any manner without our express written permission.

Links

While visiting our Web site(s), you may leave the site and access certain sites other than EIBL’s, such as web sites of EIBL’s affiliates or third party vendors, etc. We do not endorse, and are not responsible for the content and accuracy of these sites. We also do not warrant that these sites are free from any claims of copyright, trademark, or other infringement of the rights of third parties, or that such sites are free of computer viruses.

This disclaimer (together with our privacy policy and terms and conditions) constitutes the entire agreement between you and us in relation to your use of our website, and supersedes all previous agreements in respect of your use of this website.

Scope of the legal disclaimer

Wherever a reference of this disclaimer has been provided by EIBL with or without the web-link, the user/reader is expected to take complete cognizance of the disclaimer and its applicability as to the subject matter where such reference is provided.

Product Related disclaimers

Insurance Cover –

Insurance related information should not be considered exhaustive and the user should read and understand the product information, including the scope of cover, terms, conditions, exclusions, limitations and other risk factors carefully. For more details on risk factors, terms and conditions please read sales brochure carefully before concluding a sale.

Claims –

Admission and settlement of insurance claim is the sole discretion the Insurer. EIBL shall only assist the client in management and documentation of claims. As a condition for providing this information, you agree that neither EIBL nor any other person shall be liable for any direct, indirect, special, incidental, consequential, punitive or exemplary damages, including lost profits arising in any way from the information contained herein. EIBL will not be liable to you, in any form or manner whatsoever, for any claims, disputes, proceedings which may arise.

Insurance is a subject matter of solicitation.